Auto-draft payments are drafted on the 10th of the month* for the amount that was billed on the 1st
*ACH transactions typically take 2-3 working days to appear in your bank account.
From the portal dashboard on the payments widget, you'll see auto-draft in the lower left corner with either the term "Enrolled-Edit" or "Enroll"
To edit or enroll, click on the auto-draft button
Scroll down until you see your account(s). You can choose which account(s) you want and then hit the enroll button. If you have a balance you must first make a one time payment before enrolling.
Read more about auto-draft enrollment HERE. If your auto-draft payment is returned by your bank, you will automatically be removed from auto-draft and will have to re-enroll with correct information.
Which amounts will be drafted?
Auto-draft will only pay assessments (dues). Other charges (e.g., for key fobs or other miscellaneous charges) will need to be paid separately.
If your association has a special assessment or other additional recurring charge, your board may authorize these charges to be included in auto-draft when the charge is set up. This decision applies to the entire association and cannot be changed individually. Contact CAMS if you have questions about charges that will be drafted in addition to regular assessments.
If you have a credit balance, auto-draft will not offset the credit against the charge. The system is set to draft the full amount that was billed. You may request a refund if you have prepaid and have a credit balance.
Set it and forget it! The draft amount will automatically update if needed, according to your association’s yearly budget and you will never need to worry about late fees.
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