My tenant needs access. How can I add them?

Provide and maintain accurate tenant information so that your renters will be able to access the association's amenities.

When your home is rented out, your rights to use the common amenities are usually transferred to the occupant(s) of your property. The association works hard to manage the common area amenities so that they are preserved and maintained properly. Your tenant has certain legal rights to make use of the amenities (depending on the association's governing documents); therefore, it is the landlord's duty to provide the current name and contact information for your tenant to the association.

The owner's name on your account is set up to correspond to the name(s) on the deed, but we can add tenant or additional resident contact information. All such requests must be submitted in writing (via the webform, portal request, or email).

Tenants will receive messages that the manager sends to owners & tenants. Billing information is only visible to the owner (the primary email address on file).